Achieving Profit Potential in the New Millennium

Currie Management Consultants Service Workbook

This workbook will help you to achieve your performance objectives, no matter what size and makeup your dealership or department

In today's marketplace it is often the case that the only differentiating item a dealership has is Service! Your service reputation can make or break a sales deal. Yet, most service training revolves around how to repair and not how to increase service sales, improve customer satisfaction, and put money on the bottom line. Look at your financial statements and if you are not putting 25% or more of service sales to the bottom line we have something for you.

The Service Workbook: Achieving Profit Potential in the New Millennium is written using an easy-to-follow performance model that will drive service sales, customer satisfaction, and profitability for companies around the world. This Workbook will take your service manager, service administrator, or the general manager step by step through the success factors for a service department.

This Workbook at the low cost of $49.95 is a great investment in your profitability. Take advantage of this opportunity to purchase multiple copies - every service department, general manager, aftermarket manager, and controller will need a copy.

Currie Management Consultants is also offering convenient two-day seminars which expand on the material in this book. If you missed the August seminars, click here for upcoming Seminar dates and locations.

To Order the Workbook, Either:

1. Fill out this form and email it to us (Note: please do not include credit card information in an email, as this form is not secure).

2. Or fill out this form, print it out, and fax it to 508-752-9226.

3. For all customers outside the U.S please buy the book online at Amazon or Barnes and Noble.

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