Overview of a Successful Dealership

What makes a dealership successful: market share, profit, customer satisfaction or some other measurement? What should I focus on in order to run each department well: sales volume, productivity, expense control or some other factor? What are the appropriate targets to drive my dealership’s success?

If these questions sound familiar then you will want to attend this overview course. We will teach you the concept of benchmarking and introduce you to Currie Management Consultants’ specific Financial Model for dealerships. We will also introduce specific variables to benchmark each department and the tactics needed to achieve these goals.

It is extremely important to understand what factors make a dealership successful. This seminar will allow managers and supervisors the opportunity to learn what a “Successful Dealership” looks like and how to communicate this vision to all levels of employees.

Basic Agenda:

• Characteristics of a Successful Dealership
• Departmental Critical Variables
• Evolution of the Market
• Fundamental Business Strategy
• Mission & Strategies
• Financial Model
• Market share
• Financial Profitability
• Productivity
• Asset Utilization
• Satisfaction Indices

Who should attend: This is the overview course. It is recommended for management employees new to the dealership, new to the industry or new to the financial model. It discusses the interrelationship of each department and how they work together in today’s markets.

Course Level: Overview
Length: 2 days
Class Size: Maximum of 25