Personnel Management Seminar

Most dealerships do not have a human resources department. So who determines the benefits package? Who does the recruiting and hiring? How are employee evaluations accomplished? The human resources of your company need management in the same fashion as your departments. We will present methods for analyzing your employee benefits package and suggested checklists for hiring, selecting, training and promoting. Effective interviewing techniques will be covered.

Employees respond to recognition and rewards. The presenter will discuss basic motivational theories and how to utilize their principles in understanding and managing people. A key to achieving any personnel expense benchmark is having the right number of people in the right departments. This seminar will discuss the formulas used to determine how many people a department can afford and what their productivity expectations are.

Topics to be covered include:

• Right-Sizing Your Staffing Levels
• The Screening Tests You May Use to Select Employees
• Employee Handbooks
• Documenting Employment Policies
• Creating a Training Program That Motivates Employees
• Publishing Career Paths and Performance Results

Who should attend: This course is recommended for managers in the dealership.

Course Level: Overview
Length: 1 day
Class Size: Maximum of 25